1. Acceptance of Terms
By using our website or mobile application, creating an account, or placing an order through any of our platforms, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy.
If you do not agree with any part of these terms, you must not use our services.
2. Orders and Payments
All orders placed through our website or app are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Payments are processed securely through trusted payment providers. We accept debit/credit cards and other digital payment methods available.
All prices are listed in Nigerian Naira (₦) and are inclusive of applicable taxes unless stated otherwise.
3. Services Provided
We offer the following services:
- Dine-in at our physical location.
- Food delivery to eligible locations.
- Pickup for pre-ordered meals.
4. Delivery and Pickup Policy
Delivery is available within select areas in Abuja, Nigeria. Delivery outside designated areas may incur additional charges or may not be fulfilled.
5. Cancellations, Modifications & Refunds
Customers may modify or cancel orders within 10 minutes of placement by contacting us directly.
6. Customer Obligations and Responsibilities
By using our services, you agree to provide accurate, current, and complete personal and delivery information.
7. Intellectual Property Rights
All content on our website and mobile application, including text, images, graphics, logos, trademarks, menu design and branding, remains the property of Otega Restaurant Ltd.
8. Limitation of Liability
Otega Restaurant Ltd shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, application, or services.
9. Governing Law and Jurisdiction
These Terms and any disputes arising from them shall be governed by the laws of the Federal Republic of Nigeria.
10. Updates and Changes to Terms
We may revise these Terms and Conditions from time to time. Continued use of our services after changes indicates your acceptance of the revised terms.
Last Updated July 2025
